Last Updated: June 30, 2026
We are committed to protecting your personal data and respecting your privacy rights. While we primarily operate in Australia, we recognize the importance of the General Data Protection Regulation (GDPR) for our European visitors and customers.
We process personal data based on the following legal grounds:
If you are a resident of the European Economic Area, you have the following rights:
You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.
You have the right to request correction of any information you believe is inaccurate or completion of information you believe is incomplete.
You have the right to request deletion of your personal data under certain conditions, such as when the data is no longer necessary for the purposes for which it was collected.
You have the right to request that we restrict processing of your personal data under certain conditions, such as when you contest the accuracy of the data.
You have the right to object to our processing of your personal data under certain conditions, particularly when processing is based on legitimate interests.
You have the right to request transfer of your data to another organization or directly to you under certain conditions.
Where processing is based on consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month, though this period may be extended by two additional months for complex requests.
For questions about our data protection practices or to exercise your rights, you may contact our data protection representative at:
Email: [email protected]
Address: Level 8, 142 Clarence Street, Sydney, NSW 2000, Australia
When we transfer personal data outside the European Economic Area, we ensure appropriate safeguards are in place to protect your information in accordance with GDPR requirements.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Retention periods vary depending on the nature of the data and the purpose of processing.
We do not engage in automated decision-making or profiling that produces legal effects or similarly significantly affects you.
Our services are not directed at children under 16 years of age. We do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us so we can take appropriate action.
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay and, where required, inform the relevant supervisory authority within 72 hours of becoming aware of the breach.
If you believe our processing of your personal data violates data protection laws, you have the right to lodge a complaint with a supervisory authority in the EU member state where you reside, work, or where the alleged infringement occurred.
We may update this GDPR compliance statement from time to time to reflect changes in our practices or legal requirements. Material changes will be communicated through appropriate channels.
For any questions or concerns regarding GDPR compliance or your data protection rights:
Email: [email protected]
Address: Level 8, 142 Clarence Street, Sydney, NSW 2000, Australia